Last Updated: June 2025
At Consult HQ, your privacy and data security are not just a formality - they are at the core of how we operate. We are committed to processing your personal data in a transparent, lawful, and secure manner, fully aligned with the applicable laws of Montenegro, the Montenegrin Personal Data Protection Act, and the General Data Protection Regulation (GDPR) of the European Union.
This Policy explains what information we collect, for what purpose, how we protect it, and what your rights are.
Consult HQ is a consulting brand specialized in ISO standards, quality management, and operational excellence tailored for the Montenegrin and regional markets.
Data Controller Contact Details:
Consult HQ
Email: info@consulthq.me
Location: Podgorica, Montenegro
We only collect data necessary for communication, analytics, and improving our services:
✅ Identification details: Full name, company name (if applicable)
✅ Contact details: Email address, phone number (if you provide it voluntarily)
✅ Communication content: Any information you send via contact forms or directly
✅ Technical data: IP address, device type, browser, general location, visit time, and pages visited (collected via cookies and analytics tools)
We do not collect or process sensitive data (racial or ethnic origin, health data, etc.) unless legally required and with your explicit consent.
We process your data strictly for the following purposes:
To respond to your inquiries, requests, or proposals
To conclude and fulfill service agreements
To send information about our services (if you request, e.g., newsletters)
To maintain the technical security of our website
To analyze website traffic and improve the user experience
To comply with legal obligations
Data processing is always based on:
✔️ Your consent
✔️ The necessity to fulfill a contract
✔️ Legal requirements
✔️ Our legitimate interest in improving our business
We guarantee:
❌ We never sell your data
❌ We never share your data with third parties for marketing
Data may be shared only with trusted partners in these cases:
✅ Technical maintenance of the website (servers, hosting, IT support)
✅ Cooperation with legal authorities if required by law
✅ International data transfers only to countries that provide adequate data protection under GDPR
All our partners are contractually bound to maintain confidentiality and ensure data protection.
Our website uses technical and analytical cookies in compliance with GDPR and Montenegrin electronic communications law:
Essential cookies: For core website functionality
Statistical cookies: To measure visits (data is anonymized)
We do not use marketing or personalized cookies without your explicit consent.
You can manage cookies anytime via your browser settings.
We implement technical and organizational security measures:
✔️ Secure HTTPS encryption for all website traffic
✔️ Server protection against unauthorized access
✔️ Internal access control within our organization
✔️ Periodic deletion of data that is no longer necessary
We retain your data only as long as needed to fulfill the stated purposes:
Contact form data: Until the end of the communication or your deletion request
Analytics data: Maximum of 14 months
You have the right to:
✅ Confirm whether we process your data
✅ Request access, correction, or deletion of your personal data
✅ Restrict or object to data processing in certain cases
✅ Transfer your data to another service provider (where applicable)
✅ Withdraw your consent at any time (where processing is based on consent)
✅ File a complaint with the Data Protection Authority (Montenegro: Agency for Personal Data Protection)
To exercise your rights, contact us via email: info@consulthq.me
We may update this Privacy Policy periodically. All changes will be published on this page with an updated effective date.
We encourage you to check the Policy from time to time to stay informed.