This policy explains how ConsultHQ processes contact form data and technical records, why it uses them, how long it retains them and your rights.
Last updated: 9 October 2026.
This Privacy Policy explains how Temelj za rast DOO, operating under the ConsultHQ brand, processes personal data when you use consulthq.me, submit an enquiry through the contact form or contact us about our services.
The website has no user accounts, online shop, newsletter, advertising pixels or analytics cookies that track user behaviour. We process only the data needed for communication, operation of the contact form, website security and management of business relationships.
The controller of personal data is:
Temelj za rast DOO
Brand: ConsultHQ
Tax / company identification number: 03414442
Registration number: 5-1013971/002
Registered office: Trg slobode 5, apt. 12, 85310 Budva, Montenegro
Contact for privacy questions, rights requests and complaints:
Temelj za rast DOO determines the purposes and means of processing data collected through consulthq.me and business communications relating to ConsultHQ services.
This policy covers data we process in connection with:
If an enquiry leads to a contract or a specific consulting engagement, certain processing may also be governed by the contract, proposal, confidentiality arrangements or a separate notice.
When you use the contact form, we may collect:
Your name, email address, service selection and a basic description of your needs allow us to understand and respond to your request. A telephone number is optional.
Please do not submit information that is unnecessary for an initial business enquiry. In particular, do not send passwords, copies of identity documents, health information, sensitive employee or client data, or confidential databases through the contact form.
If such documents need to be exchanged later during a consulting project, we will agree on the exchange arrangements separately.
When you access the website, the server and security systems may automatically process limited technical information needed to provide and protect the service. This may include:
We do not use this information to create marketing profiles of visitors. We do not track your behaviour on other websites.
We primarily obtain business enquiry data directly from you when you:
Technical data is generated automatically as your device communicates with the server.
We do not purchase databases of individuals or supplement contact form information with data purchased from data brokers or advertising networks.
We use data to:
When you contact us about a potential engagement, processing may be necessary to take steps at your request before entering into a contract.
For other business communications, processing may be based on a legitimate interest in responding to a legitimate business enquiry and maintaining relevant correspondence.
We use limited technical data to:
We may process or retain certain data where needed to:
Submitting an enquiry through consulthq.me does not constitute consent to a newsletter or regular promotional messages. ConsultHQ currently has no newsletter subscription on the website.
We do not automatically add contact form data to a direct marketing list.
If we later introduce a newsletter or another form of voluntary marketing communication, we will provide appropriate information and subscription and unsubscribe arrangements.
Use of the contact form is voluntary. However, without basic contact details and a description of your needs, we cannot reliably understand and respond to the enquiry. Your telephone number is optional.
Submitting the form:
We restrict access according to business need. Data may be accessible to:
Technical service providers may process data only to the extent needed for their role and subject to appropriate contractual and security obligations.
We do not sell personal data. We do not disclose it to advertising networks or exchange it to create marketing profiles.
We use external technical infrastructure to operate the website and support business communications. This may include:
Some providers may use their own sub-processors or infrastructure in other countries.
Where a transfer requires a specific safeguard, we use an appropriate legal and contractual mechanism under the applicable framework.
For further information about a relevant provider or processing location, email:
We do not retain data indefinitely simply because we can. Retention depends on the purpose of processing.
We retain contact messages and related business correspondence for no longer than 12 months after the last substantive communication.
We then delete or anonymise the data unless there is a specific reason to retain it longer. Such a reason may include:
If communication leads to a proposal, contract or provision of services, relevant documents may become part of the client’s business file. They are then retained according to periods arising from the contractual relationship, accounting and tax obligations, and protection of legal claims.
Under normal circumstances, we retain standard technical and security records for up to 30 days. A particular record may be retained longer where necessary to investigate a specific incident or protect systems and legal interests.
Deleted data may remain for a limited period in rotating backups. We do not use these copies for routine business purposes.
Data is removed through the regular backup replacement cycle, unless a particular copy is temporarily needed for system recovery or incident investigation.
ConsultHQ currently does not use cookies for:
The website uses only technically necessary mechanisms that enable basic and secure operation. These may include a session or security cookie needed for:
These mechanisms are not used for marketing or behavioural tracking.
Blocking them in your browser may prevent some website functions, particularly the contact form, from working correctly.
If we introduce analytics, advertising or other optional technologies in the future, we will first update this policy and introduce an appropriate consent mechanism where required.
Because the website does not use analytics, marketing or other optional tracking cookies, we do not display a banner merely as a formality.
Technically necessary cookies are used only where needed to provide and protect the service.
If the website’s technology changes and we introduce cookies or similar technologies requiring prior consent, we will introduce appropriate consent controls before activating them.
We apply technical and organisational measures proportionate to the nature of the data and processing risks. Measures may include:
No information system can guarantee absolute security.
If we identify an incident that may affect your data, we will assess the risk and act in accordance with applicable law.
ConsultHQ does not use website data to make decisions based solely on automated processing that have legal or similarly significant effects on you.
We do not profile visitors for:
People review contact enquiries.
ConsultHQ provides B2B consulting services, and the website is not intended for children. We do not knowingly seek to collect children’s data through the contact form.
If you believe a child has sent us data that is unnecessary for legitimate communication, email:
We will review the request and delete the data where justified.
Depending on the legal regime applicable to the specific processing, you may have the right to:
These rights are not absolute in every situation. For example, an erasure request may not lead to immediate deletion of a document we must retain because of a legal obligation or an active legal claim.
Send data-related requests to:
Include:
We may request additional information needed to reasonably confirm your identity. We will not request a copy of an identity document if we can verify identity by a less intrusive method.
We respond within the period required by the law applicable to the specific processing.
If you believe we have not handled your data correctly or you are dissatisfied with our response, you may first send a complaint to:
You may use the subject line:
PRIVACY – COMPLAINT
Provide enough information for us to understand the complaint, but do not send more data than necessary.
Where organisationally possible, we will review the complaint separately from the original request.
Submitting a complaint to ConsultHQ does not restrict your right to contact a competent authority or court.
If you believe your data is being processed contrary to applicable rules, you may contact Montenegro’s competent data protection authority:
Agency for Personal Data Protection and Free Access to Information
Bulevar revolucije 11
Podgorica, Montenegro
Check the Agency’s current contact details on its official website before submitting a formal request.
If the EU GDPR directly applies to the specific processing, you may also have the right to contact an appropriate supervisory authority in the European Union under the GDPR.
Montenegro adopted a new Personal Data Protection Law in 2026. It was published in Official Gazette of Montenegro No. 133/2026.
It entered into force on 19 September 2026 and will apply from 19 March 2027.
Until its application begins, relevant processing is governed by the rules applicable during the transition period.
The EU GDPR is a separate European legal framework. It may directly apply to certain processing by a company in Montenegro where its material and territorial criteria are met.
We do not claim that the EU GDPR automatically applies to every processing activity through this website simply because the website is accessible to users in the European Union.
The website may link to:
Following such a link takes you away from consulthq.me.
ConsultHQ does not determine how an independent website operator processes your data. We recommend reviewing that website’s privacy rules before submitting data.
We may update this policy when there are changes to:
We will always display the last updated date at the top of the page.
If we introduce significant new processing, we will provide appropriate information before or when it begins, where required.
For privacy questions, rights requests, reports of problems or complaints, contact:
Temelj za rast DOO
Brand: ConsultHQ
Trg slobode 5, apt. 12
85310 Budva
Montenegro
Tax / company identification number: 03414442
Registration number: 5-1013971/002
Email for privacy questions and complaints: