Terms of Use

These terms govern use of consulthq.me, its content, contact form and other publicly accessible ConsultHQ functions.

Last updated: 9 October 2026.

These Terms of Use govern access to and use of consulthq.me, its content, contact form and other publicly accessible functions.

By using the website, you confirm that you are familiar with these terms.

If you do not accept the terms relating to use of the website, do not use functions requiring active interaction, such as submitting the contact form.

1. Website operator

The website is operated by:

Temelj za rast DOO
Brand: ConsultHQ
Tax / company identification number: 03414442
Registration number: 5-1013971/002
Registered office: Trg slobode 5, apt. 12, 85310 Budva, Montenegro

Contact:

In these terms, “ConsultHQ”, “we”, “us” and “our” refer to Temelj za rast DOO when operating under the ConsultHQ brand.

2. Purpose of the website

ConsultHQ is a B2B consulting website. Its content is primarily intended for companies, entrepreneurs, management and professionals seeking information or support in areas such as:

  • ISO management systems;
  • HACCP;
  • GDP;
  • GDPR and data protection;
  • gap analysis;
  • internal audits;
  • documentation;
  • training;
  • system maintenance;
  • business process improvement.

The website provides general information about services, standards, regulatory requirements and business topics. Published content is not a substitute for analysis of a specific business case.

3. Website content is not automatically a professional opinion on your case

We endeavour to provide accurate, current content based on relevant sources. However, a published text does not in itself constitute:

  • a legal opinion;
  • a certification decision;
  • a decision of a competent authority;
  • an official interpretation of legislation;
  • a tax or accounting opinion;
  • a technical study;
  • an inspection assessment;
  • a guarantee of a particular organisation’s compliance.

A rule or standard may appear applicable based on a business sector, but the answer often depends on actual processes, organisational size, products, locations, markets and other circumstances.

A recommendation tailored to a particular company requires a separate review of relevant facts.

4. Regulatory content may change

ConsultHQ publishes content about legislation, secondary legislation, standards, guidelines and other regulatory documents. These sources may change after an article is published.

The publication or last updated date should therefore be considered when using the content.

We may:

  • update a text;
  • correct an inaccuracy;
  • add a regulatory source;
  • change a recommendation;
  • remove outdated content.

We do not guarantee that every older article will be updated on the day a related rule changes.

Before a business decision with significant legal, financial or regulatory consequences, check the source currently in force.

5. Information about ISO standards

ISO standards have their own copyright and distribution rules.

ConsultHQ may explain a standard’s structure, purpose and practical application, but website content does not replace the official edition of that standard.

We do not publish the complete text of ISO standards or present our summaries as official ISO documents.

Users required to apply a particular standard should use the appropriate official edition.

6. ConsultHQ is not a certification body

Unless expressly stated otherwise on a particular page, ConsultHQ provides consulting support. This may include:

  • assessment of the current situation;
  • system implementation;
  • preparation and organisation of documentation;
  • internal reviews;
  • training;
  • corrective actions;
  • preparation for external assessment;
  • system maintenance.

ConsultHQ does not issue ISO certificates or make certification decisions. Where certification is required, an independent certification body makes the decision under its own rules and procedures.

A consulting engagement likewise does not guarantee a positive outcome in a future inspection, regulatory review or certification assessment.

7. GDPR content and services

Content about the GDPR and data protection provides information and describes consulting support.

ConsultHQ is not a data protection supervisory authority. We do not issue an official “GDPR certificate” solely on the basis of a consulting project.

Where a specific issue requires a formal legal opinion, representation, an in-depth information systems assessment or another regulated professional service, an appropriate legal, IT or other specialist may need to be involved.

8. Submitting the contact form does not create a contract

The contact form is intended for initial business communication. Submitting it:

  • does not enter you into a contract with Temelj za rast DOO;
  • does not automatically order a service;
  • does not oblige ConsultHQ to accept a project;
  • does not oblige the user to order a service;
  • does not guarantee availability within a particular period;
  • does not create a consulting relationship merely because we receive a message.

A contractual relationship arises only when the parties appropriately agree on the scope, terms and other relevant elements of cooperation. This may be documented through a proposal, contract, purchase order or another appropriate document.

9. Specific engagement terms take precedence

These Terms of Use primarily govern the public website. A specific consulting engagement is also governed by:

  • the accepted proposal;
  • the contract;
  • the defined project scope;
  • specific service terms;
  • confidentiality arrangements;
  • agreed deadlines;
  • other project documentation.

Where these general website terms differ from a separately agreed client contract, the separately agreed document takes precedence for that project to the extent it governs the specific relationship.

10. Website service information is not a binding commercial offer

A service description provides general information. It is not automatically a binding offer to enter into a contract at a predetermined price, deadline or scope.

The final scope of a consulting engagement may depend on:

  • organisational size;
  • number of locations;
  • existing systems;
  • number of employees;
  • process complexity;
  • regulatory scope;
  • volume of documentation;
  • training needs;
  • deadlines;
  • other project circumstances.

Commercial terms are defined before a specific engagement is accepted.

11. Website users’ obligations

You may use the website for lawful business and informational purposes. You must not use it in a way that:

  • breaches applicable law;
  • compromises website security;
  • disrupts server operation;
  • attempts unauthorised access to administration;
  • attempts to bypass technical safeguards;
  • sends malware or other harmful code;
  • floods the contact form with automated submissions;
  • uses a false identity for fraud;
  • attempts to obtain other users’ data;
  • places a significant burden on infrastructure;
  • infringes the rights of Temelj za rast DOO or third parties.

We may restrict access where there are reasonable indications of abuse or security risk.

12. Automated content retrieval

Normal indexing by legitimate search engines is permitted in accordance with the website’s technical rules.

Automated bulk downloading, copying or systematic extraction of content is not permitted for:

  • republishing a database of texts;
  • creating a competing content database;
  • bypassing technical restrictions;
  • commercial redistribution;
  • presenting ConsultHQ content as another organisation’s content.

Contact us before undertaking substantial use or licensing of the content.

13. Intellectual property

Unless clearly stated otherwise, website elements may be protected by intellectual property rights. These include:

  • original texts;
  • content structure;
  • graphics;
  • illustrations;
  • design;
  • the logo and visual identity;
  • databases and content organisation;
  • original documents and materials.

Access to the website does not transfer ownership of this content.

You may:

  • read the content;
  • save an individual page for personal or internal business use;
  • share an ordinary link to a public page;
  • quote a short passage where permitted by law and with clear attribution.

Without prior permission, you may not copy a substantial part of the website, publish an entire text as your own, sell it or remove authorship notices.

14. Third-party materials

Certain names, standards, regulatory documents, logos and other materials mentioned on the website belong to their respective owners.

Mentioning:

  • ISO;
  • the European Commission;
  • the EDPB;
  • public institutions;
  • certification bodies;
  • software manufacturers;
  • other organisations

does not automatically mean that the organisation endorses, sponsors or formally cooperates with ConsultHQ.

Relationships are described only where there is a factual basis for them.

15. External links

We may link to:

  • public institutions;
  • the Official Gazette;
  • the European Commission;
  • the EDPB;
  • ISO;
  • regulatory bodies;
  • other relevant sources.

External links primarily help users or provide further information.

We do not manage independent websites or control their:

  • terms of use;
  • privacy policies;
  • security;
  • availability;
  • subsequent content changes.

Following an external link takes you away from consulthq.me.

16. Accuracy and availability of the website

We make reasonable efforts to keep the website available and functional. However, we cannot guarantee uninterrupted, error-free availability.

The website may be temporarily unavailable because of:

  • maintenance;
  • upgrades;
  • hosting problems;
  • network problems;
  • security incidents;
  • third-party errors;
  • events outside our reasonable control.

We may change its technical structure, appearance or functionality without prior notice where this does not affect a service already agreed separately.

17. Content corrections

If we identify an inaccuracy, we may correct it without first notifying everyone who read an earlier version. For a significant change, we may display the page’s updated date.

If you identify a possible error in professional or regulatory content, report it to:

A report does not mean that we automatically accept that the existing content is incorrect. We will check relevant sources before making any change.

18. Limitation of liability for informational content

Use website content with your own assessment of the circumstances of the particular business case.

To the fullest extent permitted by applicable law, Temelj za rast DOO is not liable for a business decision based solely on a general website article without checking the facts relevant to the particular organisation.

In particular, we do not guarantee that:

  • one article covers every possible regulatory obligation;
  • a particular standard is mandatory for your organisation;
  • a particular legal rule applies to your specific case;
  • implementing a general recommendation will produce a particular regulatory or business outcome.

This limitation does not exclude liability that applicable law does not permit to be limited or excluded by agreement.

19. Responsibility for specific consulting services

Responsibility for a paid consulting service is not determined solely by these website terms.

The separately agreed elements relevant to a specific engagement include:

  • scope;
  • deliverables;
  • deadlines;
  • client responsibilities;
  • dependencies on third parties;
  • commercial terms;
  • specific limitations.

The client remains responsible for final business decisions and actual implementation within its organisation, unless a separate contract clearly provides otherwise.

20. Information provided by users

When submitting a business enquiry, you are responsible for keeping voluntarily provided information within a reasonable scope needed for communication.

Do not send through the public contact form:

  • passwords;
  • access keys;
  • complete client databases;
  • sensitive personnel files;
  • medical records;
  • copies of identity documents;
  • information you have no right to share;
  • other particularly confidential materials.

If a potential project requires review of more sensitive documentation, secure exchange arrangements will be agreed separately.

21. Confidentiality of an initial enquiry

We handle business enquiry information carefully and in accordance with the Privacy Policy.

However, the public contact form is not intended for trade secrets or large volumes of confidential documentation. Sending an initial enquiry does not automatically enter the parties into a separate non-disclosure agreement.

If a confidentiality agreement is needed before detailed information is exchanged, the parties may agree one separately.

22. Data protection

Processing relating to use of the website is governed by our Privacy Policy, which provides information about:

  • the controller;
  • the contact form;
  • technical data;
  • processing purposes;
  • retention periods;
  • recipients;
  • individuals’ rights;
  • technically necessary cookies;
  • complaints and contacts.

For questions about data or privacy, email:

23. The website currently has no commercial user tracking

ConsultHQ currently does not use analytics or marketing cookies to track user behaviour. Only technically necessary mechanisms are used to operate and protect the website and contact form.

If this technical configuration changes, the relevant rules will be updated before new technologies are introduced, where required. Further details are provided in the Privacy Policy.

24. Suspension or restriction of access

We may temporarily or permanently restrict technical access for a user or system that:

  • attempts to compromise security;
  • sends large numbers of automated requests;
  • abuses the contact form;
  • attempts to access protected parts of the system;
  • threatens website availability;
  • uses the website contrary to law or these terms.

This may involve blocking an IP address, session or another technical source of requests.

25. Changes to these Terms of Use

We may change these terms when there are changes to:

  • website functions;
  • services;
  • the business model;
  • the legal framework;
  • security requirements;
  • other relevant circumstances.

The current version is published on this page. We display the last updated date at the top.

A change to website terms does not in itself retroactively change a separately agreed contract with an existing client.

26. Applicable law

Use of this website is governed by the law of Montenegro, except where mandatory provisions of applicable law require otherwise.

Nothing in these terms limits rights or liability that cannot be excluded or limited under mandatory law.

27. Dispute resolution

If a problem arises in connection with use of the website, we recommend contacting us first so we can attempt to resolve it through direct communication.

Contact:

If a dispute cannot be resolved by agreement, jurisdiction is determined under the applicable rules of Montenegro and any separate agreement between the parties.

This provision does not restrict a user’s right to pursue another competent procedure guaranteed by mandatory applicable law.

28. Partial invalidity

If a provision of these terms is found to be void, inapplicable or unenforceable, the remaining provisions continue to apply to the fullest extent permitted by law.

Where possible, an invalid provision will be interpreted in a way closest to its lawful business purpose.

29. Contact

For questions about these Terms of Use, contact:

Temelj za rast DOO
Brand: ConsultHQ

Trg slobode 5, apt. 12
85310 Budva
Montenegro

Tax / company identification number: 03414442
Registration number: 5-1013971/002

Email: